These Terms & Conditions (“Terms”) govern your access to and use of the Backcountry Wildlife Monitoringonline training platform (the “Platform”), operated by Backcountry Wildlife Monitoring Ltd. (“BCWM,” “we,” “us”). By creating an account, purchasing a course, or otherwise using the Platform, you agree to these Terms.
1. The training and certification
The Platform provides online wildlife-awareness and bear-spray training courses. Completing a course and passing its final assessment issues a certificate of completion. A certificate attests that you completed the training; it is not a licence, permit, or government accreditation, and it does not guarantee your safety in any wildlife encounter.
2. Certificate validity
- Certificates are valid for the period stated on the certificate (typically 24 months from the date of issue).
- It is your responsibility to retake training before your certificate expires if your employer, project, or jurisdiction requires current certification.
- We may update course content and assessment standards over time; recertification is completed under the standards in effect at the time of retake.
3. Purchases, pricing, and taxes
- Course prices are listed in Canadian dollars (CAD) and are exclusive of tax. Applicable GST is added at checkout.
- Payments are processed by our third-party payment processor (Stripe). We do not store your full payment-card details.
- Corporate accounts may be invoiced monthly under agreed payment terms in place of paying at checkout.
4. Examinations and retakes
- Course completion requires achieving the stated passing score on the final assessment.
- Retake allowances are described on each course. Where unlimited retakes are offered, you may re-attempt the assessment at no additional charge until you pass.
- Sharing assessment questions or answers, or completing training on another person’s behalf, is prohibited and may void any certificate issued.
5. Refunds
- Because course content is delivered digitally and immediately, purchases are generally non-refundable once you have begun the course.
- If you have not started a course, contact us to request a refund. Refunds, where granted, are issued to the original payment method.
- Corporate billing disputes are handled under the applicable corporate account terms.
6. Your account
- You must provide accurate information and keep your account credentials secure.
- Certificates are issued in the name on your profile; ensure your legal name and details are correct before completing a course.
- You are responsible for activity under your account.
7. Disclaimer and limitation of liability
The Platform and the training are provided on an “as is” basis. To the fullest extent permitted by law, BCWM disclaims all warranties and is not liable for any injury, loss, or damage arising from wildlife encounters, the use or misuse of bear spray, or reliance on the training. Nothing in these Terms limits liability that cannot be limited under applicable law.
8. Governing law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.
9. Contact
Questions about these Terms can be directed to Backcountry Wildlife Monitoring Ltd. (PO Box 3159, Kamloops, BC V2C 6B8). See our Privacy Policy for how we handle your personal information.